Frequently asked questions.

🧼 Product & Ingredients

What makes your soap “organic” and “handmade”?

Our soaps are crafted in small batches using certified organic oils, butters, and botanicals. Each bar is hand-poured, cut, and cured with care—no machines, no shortcuts.

Are your soaps vegan and cruelty-free?

Yes! We never use animal-derived ingredients, and we never test on animals. Compassion is part of our formula.

Do you use essential oils or synthetic fragrances?

We use only pure essential oils for scent—no synthetic fragrances, phthalates, or artificial additives.

Are your soaps safe for sensitive skin or children?

Absolutely. Many of our bars are formulated with gentle oils like olive and calendula, ideal for sensitive skin and little ones. Always patch test first.

Are your soaps biodegradable and eco-friendly? Yes! Our ingredients are plant-based and biodegradable, and our packaging is recyclable or compostable.

🌿 Usage & Benefits

How long does a bar of soap last? Typically 3–4 weeks with daily use. To extend its life, keep it dry between uses using a draining soap dish.

Can I use your soap on my face and body? Yes! Most of our soaps are gentle enough for both.

Do your soaps help with skin conditions like eczema or acne? While we don’t make medical claims, many customers report relief from dryness, irritation, and breakouts thanks to our nourishing formulas.

Will your soap dry out my skin? Not at all. Our cold-process method retains natural glycerin, a humectant that draws moisture to your skin.

📦 Orders & Shipping

How can I place an order? You can shop directly on our website. We accept PayPal, and secure checkout options.

Do you offer international shipping? Yes, we ship worldwide! Rates and delivery times vary by location.

How long does shipping take? Orders typically ship within 2–3 business days, depending on the volume! Delivery times depend on your region and shipping method.

Can I track my order? Yes! You’ll receive a tracking number once your order ships.

What is your return or refund policy? Due to the nature of our products, we don’t accept returns. However, if there’s an issue, we’ll make it right—just contact us.

🎁 Customization & Gifting

Do you offer gift sets or custom packaging? We do! Choose gift boxes or build your own. Custom wrapping and handwritten notes can be procured and made available.

Can I personalize a soap with a name or message? Yes, for bulk orders or special occasions, we offer custom stamping and labeling. Contact us for details.

Do you provide bulk or wholesale options for events? Absolutely. We love working with weddings, baby showers, and corporate gifting. Wholesale inquiries are welcome.

🌍 Sustainability & Ethics

Is your packaging recyclable or plastic-free? Yes! We use paper wraps, compostable labels, and avoid plastic wherever possible.

Do you support any environmental or social causes? The plan is to give back a portion to the environment for what we receive and will be implemented soon.

Where are your ingredients sourced from? We partner with ethical suppliers who prioritize organic farming, fair trade, and sustainability.

🛍️ Retail & Stockists

Do you have a physical store or stockists? We’re online-only for now, but you can find us at select artisan markets and eco-friendly boutiques. Check our events page!